You were never going to hire an IT department. So don't.
Small organisations get offered two things. Enterprise capability at enterprise prices, or someone affordable who has never worked at that level.
Orbisom is the third option. Thirty years of architecture built for police, health, aviation and government, applied at your scale, priced to work because AI now does the repetitive labour that used to make it unaffordable. That is the whole idea. Everything below is evidence that it is real.
Nobody is actually responsible for your technology
It only gets attention when it breaks
Websites go stale, backups quietly stop running, domains and certificates lapse. None of it is anybody's job until it is suddenly everybody's problem.
The advice you get is selling you something
Most people offering technology advice make their margin on what they resell. You are rarely told that the simpler option is better, because the simpler option pays less.
AI is being sold as magic
A demo that works once is not a system. Knowing when AI is genuinely the right answer, when ordinary automation beats it, and how to make either one survive contact with real use, is a different skill from being able to run the demo.
The maths finally works.
Senior technical judgement used to be expensive because senior people spent most of their time on repetitive work. That is the part AI is genuinely good at. Take it away and thirty years of architecture becomes something a small business can actually afford to have on its side. We are not selling you AI. We are using it so we can afford to look after you properly.
Four services. Every one of them somebody's actual job now.
Website care and IT troubleshooting
Somebody is responsible for your website and your day-to-day IT again. Audits, fixes, updates, broken links, content changes, the slow rot nobody notices. AI carries the routine work with maintained context for each client, so we are not relearning your setup every time something breaks.
AI agents and automation
Agents that run to a schedule with nobody watching. Retrieval over your own documents, workflow automation across email, storage, CRM and web platforms, and the evaluation and tuning that turns a clever prototype into something you can depend on.
Solution architecture and tender support
Options analysis, technology roadmaps, architecture artefacts taken through formal governance gates, technical risk assessment, and tender documentation and evaluation. The discipline that decides whether a project is buildable before anyone spends money on it.
Business email, backup and support
Email on a platform we own and operate rather than resell per mailbox, backup and recovery scoped against what you would actually need to restore, and someone who answers.
Systems that are switched on right now
Autonomous tender-intelligence agent
Ingests government tender notifications daily, parses attachments in PDF, Word and Excel, scores every opportunity against a structured capability profile, maintains a ranked pipeline and issues a written decision brief. Matching specification, exclusion logic, audit trail.
Operations stack for a field-services business
Built and run across a working field-services business that we own, so it has operated continuously with nowhere to hide. Make.com orchestration, Claude with MCP connectors, Dropbox as the asset store, Metricool for scheduled publishing, and a Python quote engine producing formatted PDF quotes from structured pricing rules.
Multi-tenant email platform
A self-hosted mail platform with automated provisioning. A CLI onboards a client domain and its mailboxes through the API and emits the DNS records required, backed by documented runbooks written for handover.
Automated content and media pipeline
Scripted generation, AI voice synthesis, AI image generation, automated rendering with FFmpeg, derivative short-form output and scheduled multi-platform publishing. Runs end to end with minimal human intervention.
Craig, Principal
Orbisom is small on purpose. Engage us and you get a TOGAF-certified solution architect with thirty years in technology and fifteen at architect level, not a junior working from a script.
That career was spent where getting it wrong was not an option: New Zealand Police, Australian federal government under NV1 clearance, WA Health, Qantas, Brisbane City Council, the University of Western Australia. Orbisom Pty Ltd has traded independently since 2018.
The same person who architects a council programme is the one who will tell you your backup has not run since March. That is unusual, and it is the point. A hands-on AI course for business users is currently in development. Full name, CV and references are provided on enquiry.
Tell us what is not working.
A website that keeps breaking. A process eating a day a week. A tender you are deciding whether to bid. An AI idea you are not sure is feasible. We will tell you straight whether we are the right people, including when we are not.